Terms of service

Last updated: August 19, 2026

These Terms of Service govern your use of the Nurevnia website and your purchase of products from Nurevnia.

By accessing our website or purchasing from us, you agree to these Terms, subject to any rights that cannot legally be excluded.

1. Business information

Nurevnia is a brand operated by:

Shivam Vaishnav
F3/20, AMNS Township Nandniketan, Hazira, Surat, 394270 Hazira GJ, India
support@nurevnia.com
+91 635 412 5421

Nurevnia is currently operated as a sole-proprietor business.

2. Products

We make reasonable efforts to provide accurate information regarding our products, including descriptions, photographs, features, specifications, prices, and availability.

Product appearance, packaging, color, accessories, and other non-material details may vary where reasonably necessary due to supplier or manufacturing updates.

3. Product use

Our electric scalp massager is intended as a personal self-care product.

Information on our website is not intended to provide medical advice or to diagnose, treat, cure, or prevent any disease or medical condition.

Customers should use products in accordance with the applicable instructions and discontinue use if the product causes discomfort or an unexpected reaction.

4. Pricing

Prices displayed on the website are subject to change before an order is placed.

We reserve the right to correct obvious pricing or listing errors.

If an order is affected by a significant pricing or listing error, we may contact you regarding the order before fulfillment.

5. Orders and acceptance

When you place an order, you are submitting a request to purchase the selected product(s).

We may refuse or cancel an order where reasonably necessary, including for:

  • Suspected fraud or unauthorized activity.
  • Payment problems.
  • Product availability problems.
  • Shipping restrictions.
  • Obvious pricing or listing errors.
  • Incorrect order information.
  • Other operational or legal reasons.

If we cancel an order after payment has been successfully received, we will provide any applicable refund in accordance with our Refund Policy and applicable law.

6. Payments

Payments are processed by third-party payment providers.

By submitting a payment, you authorize the applicable payment provider to process the transaction.

Your use of a payment method may also be subject to that provider's own terms and policies.

7. Shipping

Shipping information is described in our Shipping Policy.

Delivery times are estimates and may be affected by circumstances outside Nurevnia's reasonable control.

8. Returns and refunds

Returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms is intended to remove or limit any consumer right that cannot legally be excluded.

9. Intellectual property

The Nurevnia name, logo, website content, original text, graphics, photographs, designs, and other original materials provided by Nurevnia are owned by or licensed to Nurevnia unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially exploit our original content without permission, except where permitted by law.

10. Prohibited use

You agree not to use our website:

  • For unlawful purposes.
  • To commit fraud or abuse.
  • To interfere with website security.
  • To attempt unauthorized access.
  • To distribute malicious software.
  • To misuse our website, content, or services.
  • In a manner that violates applicable law or third-party rights.

11. Third-party services

Nurevnia uses third-party services, including Shopify, payment processors, fulfillment providers, shipping services, analytics providers, and other service providers.

Those services may be subject to separate terms, privacy policies, and operating conditions.

12. Limitation of liability

To the maximum extent permitted by applicable law, Nurevnia will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

13. Force majeure

Nurevnia will not be responsible for delays or failures caused by circumstances reasonably outside our control, including major natural disasters, war, strikes, severe carrier disruptions, government restrictions, customs events, or other extraordinary circumstances.

Where appropriate, we will communicate relevant delays or available options.

14. Changes to these Terms

We may update these Terms from time to time.

The current version will be posted on this page with the applicable "Last updated" date.

15. Governing law

These Terms are subject to the laws applicable to Nurevnia and its business operations, while recognizing any mandatory consumer-protection rights that may apply to customers in their jurisdiction.

16. Contact

Questions about these Terms may be sent to:

support@nurevnia.com